verifi.email

Refund & Cancellation Policy

Last updated: 20 July, 2025

1. Subscription Cancellation

You may cancel your verifi.email subscription at any time by logging into your account dashboard and using the cancellation option, or by contacting our customer support team. Upon cancellation:

  • Your subscription will remain active until the end of your current billing period
  • You will not be charged for subsequent billing periods
  • No partial refunds will be issued for the unused portion of your current billing period
  • You will lose access to the service at the end of your current billing period

2. Refund Policy

verifi.email offers the following refund policy:

Monthly Subscriptions

Due to the nature of our digital services, monthly subscription fees are generally non-refundable. However, we may consider refunds in exceptional circumstances at our sole discretion.

Annual Subscriptions

For annual subscriptions, we offer a 14-day money-back guarantee from the date of purchase. If you are not satisfied with our service within this period, you may request a full refund by contacting our support team.

API Usage Credits

Prepaid API credits and pay-as-you-go usage fees are non-refundable once the API has been used. Unused API credits will expire according to the terms specified at the time of purchase.

3. How to Request a Refund

To request a refund, please contact our customer support team at contact@verifi.email with the following information:

  • Your account email address
  • Date of purchase
  • Reason for refund request
  • Any relevant order or transaction IDs

We will process your refund request within 5-7 business days.

4. Declined or Disputed Charges

If your payment is declined or you initiate a chargeback with your payment provider:

  • We reserve the right to suspend or terminate your account
  • You will remain responsible for any outstanding charges
  • Additional fees may be incurred for disputed charges that are found to be legitimate

5. Service Interruptions

In the event of extended service interruptions or downtime, we may, at our discretion, offer partial refunds or service credits. The amount of such refunds or credits will be determined based on the duration and severity of the interruption.

6. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Changes will be effective upon posting to our website. It is your responsibility to review this policy periodically.

7. Contact Us

If you have questions about this Refund & Cancellation Policy, please contact our customer support team at:

contact@verifi.email